Baked & Shipped Fresh From Our Kitchen
Order before 1PM EST, Monday-Wednesday, and your cookies will be baked fresh & shipped the same day. Orders placed afterwards will be baked fresh and shipped the following Monday or the first non-holiday weekday. This policy helps reduce the probability of having your cookies sit in a transport trailer over the weekend. Orders will be taken for shipment through 1PM Thursday if Overnight Shipping is requested.
Delivery dates can be affected by bad weather conditions, labor disputes out of our control, the transportation company, etc... Moonshine Mountain Cookie Company (MMCC) is not responsible for issues with freight delivery companies (FedEx, UPS, USPS) that result in delayed deliveries. If expedited shipping (guaranteed delivery) was requested and paid for, MMCC will help resolve the issue with that particular carrier.
The correct address is VERY important. Please check the address carefully to ensure timely delivery. Street addresses are required by most package delivery companies. Only the Post Office will deliver to PO Box #’s. We are not responsible for undeliverable shipments due to bad addresses.
We ship anywhere in the United States and to U.S.military bases & embassies across the world
If shipping to dorm rooms, hospitals, assisted living facilities, etc… it is the responsibility of the receiving department at the facility to deliver the package. This may result in delayed delivery to the recipient since most departments do not guarantee a specific delivery time.
All items are subject to availability. In an effort to ensure that your cookies arrive on time, we reserve the right to substitute a flavor or packaging if the inventory for a requested flavor or packaging is depleted.
Delivery dates can be affected by bad weather conditions, labor disputes out of our control, the transportation company, etc.
If you need your cookies guaranteed to arrive on a specific day then Overnight Shipping should be used.
If you are shipping to an area outside of the standard 1-2 day delivery zone we recommend choosing an expedited delivery service. See delivery zone map.